Ali Bin Ali Holding’s Dohatna Innovative Distribution, the official partner of Samsung Electronics, On December 10, 2019 announced the launch of ‘Samsung Travel Companion’ program. Exclusive for travelers with Galaxy smartphones, the program will be live at the Qatar Duty Free Samsung Brand Shop located at the departure terminal within Hamad International Airport from December 12, 2019 to February 12, 2020.
Travelers with Samsung Galaxy smartphones will benefit from various services offered as part of the program at the Samsung Brand Shop – including support with software update, data transfer and general consultation about their device. While program is live, customers and program participants will be offered a travel pouch as a gift.
Commenting on the Program, General Manager of Dohatna Innovative Distribution Mr. Mohammad Imran said: “With the holiday season coming up, it is a very strategic decision to launch the Samsung Travel Companion program. This is a new level of reaching out to the customers and catering to their needs. Dohatna Innovative Distribution is glad to partner with Samsung in launching this program.”
Mr. Kiran Kumar Tewari, Head of Customer Service Group at Samsung Gulf Electronics, said: “We believe that customers’ satisfaction plays a vital role, not just in retaining our loyal customers but also in attracting new ones through positive feedback and strong customer service portfolios. We are constantly finding ways to enhance our services by understanding our customers’ needs and wants. As the leader in the technology industry, we strive to offer excellence in customer service.”
For more details of this program please contact Samsung on 800-2255