Ali Bin Ali Technology Solutions and Balador sign strategic partnership

Ali Bin Ali Technology Solutions (ABATS) and Balador have signed a strategic partnership aimed at activating the Balador electronic platform for all public and private sector organizations in Qatar.

Balador’s agreement with ABATS will elevate the customer flow experience to new heights, making the customer journey completely digital through this exclusive representation in Qatar by Ali Bin Ali Technology Solutions.

Balador is an intelligent cloud-based customer flow management tool that takes queuing from physical to virtual. It simply revolutionizes the way businesses provide their services and how they manage their customers’ journey by making queues a thing of the past.

This multi-tenant platform lists service providers, from both the public and private sectors, along with the branch names, services provided, locations, working hours and estimated waiting times based on proximity and availability. This allows the end user to book a ticket for the needed service or appointment without having to call, wait or queue for it; as well as rate their experience through star ratings and or text/voice messages.

All this translates into better time management for the public, avoiding crowding at business locations, and reducing pressure on customer-facing employees, thus increasing efficiency, productivity and customer satisfaction.

The signing of the agreement marked a commitment, from both parties, to cooperate in the field of information technology and digital transformation through the introduction of the Balador platform in Qatar.

The memorandum of understanding was signed on the sidelines of Smart City Expo Doha 2022, which was held on March 29 and 30, by the General Manager of ABATS, Mr. Rami Ammari, and the CEO of Balador, Mr. Mohamed Atout, in the presence of Mr. Mohamed Al Ebrik, the COO of Ali Bin Ali Holding’s ICT Division.

This agreement came in line with Qatar National Vision 2030 for economic transformation and the creation of a sustainable knowledge-based economy. It is also supporting the strategic national objectives of delivering integrated IT services and solutions for smart cities consistent with the vision and directives of His Highness Sheikh Tamim bin Hamad Al Thani, Amir of the State of Qatar.

Balador is a leader in digital technology solutions, applications and customer services, with extensive experience in the Middle East gained over more than 15 years in the field of digital transformation. This unique experience helped it conceive the idea of the electronic platform, Balador, to change the way the service is organized and delivered while managing the customer experience through abolishing the queue completely and making it a thing of the past.

ABATS and ABA IT Department enjoy an exciting football match night

Taking a break from their busy schedules, Ali Bin Ali Technology Solutions (ABATS) and Ali Bin Ali Holding’s Information Technology Department enjoyed a friendly football match night on March 24, 2022.

The event took place at Muaither Sports Club in the presence of excited members from both the divisions. Also present at the event were General Manager of ABATS Mr. Rami Majed Ammari and Chief Operating Officer – ICT Mr. Mohamad A. Ebrik. While Mr. Ebrik was the referee for the game, Mr. Rami joined in to play a couple of matches.

The games started off at 6pm with a total of 50 participating players. Four teams were created, and each team played two rounds – elimination and finals. After an exciting series of games, the Blue Team emerged the final winners. The fun evening concluded with a cozy dinner.

This football event was a part of ABA Holding’s endeavor to promote employee engagement and encourage healthy lifestyles to guarantee wellbeing of the employees.

Speaking about the evening, Mr Ebrik said: “It was a fun and exciting evening and all of us enjoyed a lot. Employee wellbeing is one of our top priorities. Such activities not only support good health but also help in building teamwork skills.”

Reiterating similar thoughts, Mr. Rami said: “Talent wins games, but teamwork and intelligence win championships! It is this teamwork that we want to encourage and support our staff with. This was a great opportunity for team-building and fun outside the work environment.”

 

ABA IT Department takes a break from work, enjoys a fun bowling evening


Bringing a much-needed change to the everyday routine, Ali Bin Ali (ABA) Holding’s Information Technology Department organized a special bowling event on December 8, 2021, in Gondolania at Villaggio Mall.

The fun evening was planned with the idea of stressing the importance of ensuring a healthy work-life balance, which is essential for mental wellbeing as well as better productivity.

All members of the ABA IT Department gathered in the bowling area and the games started at 5pm. Two game sets were played with the participation of 31 members. After an exciting display of bowling skills and a thrilling head-to-head competition, the three top scorers were Osama Abdul Rahman Hamad (253), Sabin Sabu (221) and Noor Muhammad Malik (221).

After the games, the team settled down for a relaxed dinner of pizza. The night concluded on a happy note as the ABA IT team went back home rejuvenated and refreshed.

Speaking about the event, Group General Manger of ABA IT Department Youssef Moussa said: “We believe social activities are very important for the well-being of employees. In the past, we have organized volleyball, football, basketball and similar events. These events were arranged on a quarterly basis. Unfortunately, due to the pandemic we stopped for some time. Now, we have resumed these activities again.”

Dohatna Innovative Distribution to reward premium Samsung phone users with My Book Qatar offers

Dohatna Innovative Distribution, a subsidiary of the Ali Bin Ali Holding, which is the official distributor of Samsung in Qatar, has launched one of the most exciting rewards programmes for its customers. Dohatna just released details of the campaign that awards new purchasers of premium Samsung phone models in the country with hundreds of free offers through its new partnership with My Book; the most popular deals App in Qatar.

Built on the popular Buy 1 Get 1 Free mechanism, complete with a large range of free offers of merchandise, Dohatna Innovative Distribution’s rewards initiative is attracting the attention of customers in Qatar.

Commenting on the latest initiative, Mr. Mohammad Imran General Manager of Dohatna Innovative Distribution said “Dohatna Innovative Distribution renown for the highest standard of quality products with competitive pricing. This is a reputation we maintain with great pride. By rolling out the Dohatna My Book App we have elevated our portfolio of exceptional customer benefits and we look forward to having our customers enjoy reward upon reward by cashing in on the free offers. Our collaboration with Qatar’s own, award winning rewards app, My Book Qatar will ensure the highest degree of satisfaction for premium Samsung customers.”

Mr. Deepak Jayaram, Brand Manager at Dohatna had this to say, “This is just one of our continuous efforts to offer best-in-class benefits for premium customers of Samsung. Because we wanted to give our customers something to not just celebrate but also benefit from, we have made sure that the Dohatna My Book App is available as a complimentary download to all customers who purchase premium Samsung phone models in Qatar.”

My Book is hugely popular among consumers, and has a network of hundreds of outlets across all categories of merchants, hotels, theme parks & entertainment venues. My Book provides one of the best digital solutions for app users to discover and save on all the experiences that Qatar has to offer. “As part of Dohatna My Book App, Samsung users will have access to more than 2,000 buy one get one free vouchers at more than 1,000 of the most popular outlets in Qatar” said  Abdulla Soomro, CEO of My Book Qatar. “The App provides offers across fine dining, fast food, hotels, buffets, theme parks, travel, cafes, salons, spas, gyms, shopping & more.”

Dohatna My Book Qatar 2021 App is available on both Android and iOS, and Dohatna customers buying premium Samsung phone models can enjoy it at more than 1,000 of the leading outlets in Qatar.

 

iLife Digital, in partnership with Ali Bin Ali Holding, to open first laptop manufacturing facility In Qatar

iLife Digital, A developer for innovative technologies today announced that it has partnered with Qatar’s Prime Technologies to set up a 3000 Sq. meter production facility at Qatar Free Zone – Umm Al Houl; to meet a growing demand for its next-gen stylish and affordable products. Prime Technologies is a subsidiary of Ali Bin Ali Holding, one of the largest conglomerates in Qatar.

The new facility located in Doha, Qatar will feature a state-of-the-art production and R&D facility along with a logistics and customer solutions centre. Production will begin from August 2021; initially manufacturing its award-winning flagship products of Laptops, Desktops and Tablet PCs – with an expected output of approximately 350,000 units annually.

Anshuman Rath, Senior Vice President iLife said, “The effects of the Covid-19 pandemic, which caused large portion of the end users to work and study from home, continue to drive demand for personal computing devices across the region. Due to the ongoing shortage in supply of PC components a large portion of notebook demand remains unfulfilled till date. Consequently the inventory levels in channel remains low across many parts of the region. With the addition of the new manufacturing plant our output would increase by 30~35%.

This new factory demonstrates that we are at the leading edge of innovation. Demand for our products have grown year on year. We will continue to invest and develop quality products, which are both trendy and affordable. We are glad to be associated with Ali Bin Ali Holding’s Prime Technologies – this strategic partnership will help us deliver our commitment to our customers and increase our presence in the region

Speaking about the partnership Mohammad Imran, General Manager of Prime Technologies said, “We are happy to partner with iLife – it reiterates our commitment towards our customers in offering exceptional products and services. Our association with iLife dates back to 2018 and since then the brand has seen a record growth in the Qatar market. iLife’s innovative and award-winning products, that is designed for budget-smart consumers, coupled with our market network has helped pave the way for the brand’s popularity in the region . The introduction of the manufacturing facility opens a new chapter in our already solid relationship.”

iLife aims to ship its products to the entire Middle East and Africa from the new facility by end of 2021

OPPO, in association with Prime Distribution Trading Company, launches its latest Reno5 Series of all-5G smartphones in Qatar

Global technology brand, OPPO, launched the all-new Reno5 Series in the Middle East and Africa (MEA) on Tuesday 16 March 2021. The company’s first ‘all-5G’ launch includes three variants – Reno5 Pro 5G, Reno5 5G and Reno5 Z 5G – that both boast the ultra-fast speed and power of 5G. Ali Bin Ali Holding’s Prime Distribution Trading Company (PDTC) is the official distributor of OPPO smartphones and accessories in Qatar.

True to its 2021 theme ‘Technology for mankind, kindness for the world’, OPPO believes that 5G will empower humanity to live fully connected lives and reap the full benefits of a technology-powered world. The grand launch of the Reno5 series in MEA, themed ‘Featuring You,’ was hosted virtually on the brand’s official social media platforms – Facebook, YouTube and Twitter.

Following a successful global launch, the Reno5 series is set to take the Qatar market by storm with industry-leading Qualcomm 5G chipsets, best-in-class AI-powered all-scene photography, never-seen-before portrait photography and videography, and 65W SuperVOOC2.0 Flash Charge – the safest and one of the fastest charging technologies commercially available in the world, delivering a full charge of Reno5 battery in 35 minutes.

Ethan Xue, President of OPPO MEA said, “The Reno5 Series is our first ever ‘all-5G’ launch and we are very excited to bring you the latest and best in ultra-fast, ultra-powerful connectivity. Understanding customer needs is a top priority for us at OPPO, hence while designing the Reno5 series, we made sure to pack it with not just powerful hardware and ground-breaking imaging technology, but also the latest in connectivity. Launching a 5G-only series was inspired by our theme for this year, ‘Technology for Mankind, Kindness for the World’, which pushes us to do everything with heart and soul, for the benefit of people. We’re also excited to have our brand ambassador, Mohamed Salah, on board as he sets an example when it comes to achieving goals and dreams, which are also part of our brand’s many values.”

Speaking about the launch, Mohammad Imran – General Manager of PDTC said, “We are proud to be associated one of world’s leading smart device manufacturers and our association goes back a long time. OPPO’s innovation in combination with PDTC’s impressive market network in Qatar will surely give the latest Reno5 Series the perfect launch the all-5G smartphones deserve.”

The technology innovations in OPPO Reno5 series will appeal to creative minds and enable them to fully express themselves. OPPO partnered with Sony to jointly developed an IMX766 sensor for the Reno5 Pro 5G, which brings more possibilities for portrait and night video shooting, backlighting and sports. The Reno5 Pro 5G also comes with professional gaming-grade hardware and other gaming features for a cool gaming experience. The Reno5 5G variant is the ‘AI Portrait Expert’ that combines OPPO’s Ultra Night Video Algorithms and Live HDR Algorithm to deliver unprecedented quality in portrait photography and portrait videography that empowers users to create and capture life’s best moments.

Keeping with OPPO Reno Series’ focus on design, both phones are smooth, light and slim and come in attractive colours and finishes. The Reno5 series debuts an industry-first silver colour, in addition to the ever-popular black. OPPO’s Reno Glow 2.0 diamond cutting technique adds a glittery visual effect of millions of shimmering diamonds embedded into the back cover while at the same time providing a matte finish that is fingerprint resistant. AMOLED screens and 90hHz refresh rate make for easy and comfortable viewing.

The all-5G Reno5 Series launch will reiterate the OPPO’s commitment to commercialization of 5G in the Qatar. Adding three new 5G phones to its existing portfolio of 5G smartphones launched in 2020, OPPO will address the Qatar consumer demand for ultra-fast speed and real-time connectivity.

iSpot inaugurates Apple Authorised store at new location in City Center Mall, Doha

The popular Apple Authorised Reseller iSpot’s store in City Center Doha has relocated from the third floor to the first floor of the mall, next to the Home Centre store. The new revamped store of iSpot opened its doors to the public on March 2, 2021. iSpot is part of Ali Bin Ali Holding’s Prime Distribution Trading Services division.

The store was inaugurated at a ribbon-cutting ceremony by Ali Bin Ali Holding’s Group Chief Financial Officer, Mr. Iftekhar Ahmad.

Also present at the launch were General Manager of Prime Distribution Trading Services Mr. Mohammad Imran and other senior officials of Ali Bin Ali Holding. The event was also attended by Apple Qatar Distributor- Redington Qatar’s Country Sales Head Mr. Rajesh Aiyar and Sales Manager Mr. Bassam Halabi.

With a simple design and easily navigable layout, the new store is planned for efficiency and customer convenience. The bright lighting and open display of Apple products create an inviting ambience, making it an attractive zone for all Apple product lovers.

Most importantly, the new iSpot store is optimized to provide the cleanest and safest shopping environment possible, as the health and safety of customers and employees is the company’s top priority.

Speaking about the relocation, Mr. Imran said: “The new location will allow iSpot to serve the community better with more space for customers’ favorite products. Our store in City Center has always been popular among Apple users. I am sure that the relocation of the store to the first floor, near the main entrance, will make it more convenient for our customers.

“With this opening we are pleased to inform that we would be soon launching many value added services such as extended financing, extended warranty, personal set-up, gift vouchers and many more will follow. We are also keen to roll out our trade-in program shortly.”

 

ABA Holding’s iSpot opens new Apple Authorized Service Center in Villaggio Mall

Much to the delight of Apple product loyalists, Ali Bin Ali (ABA) Holding opened the second iSpot Service Center in Qatar at the popular Villaggio Mall. The Apple Authorized Service Provider opened its doors to the public on Friday, 19th February, 2021.

Strategically located right opposite Carrefour hypermarket, the new iSpot Service Center offers Mac’s signature service and warranty repairs on all product categories by a trained team of Apple-certified technicians, as well as the entire suite of Apple products.

With a welcoming environment, friendly staff and comfortable waiting area for customers, the iSpot Service Center provides services such as full health checkup for all Apple products, iPhone battery replacement, iPhone display replacement, AirPods sound quality test, MacBook repairs, iMac repairs, software update, reformatting and installing a new system.

To celebrate the launch of the new store, iSpot has announced a full week of free complete health checkup for all Apple products, starting from Friday, 26th February, 2021 until Thursday, 4th March, 2021.

Speaking about the opening, General Manager of Prime Distribution and Trading Company – a subsidiary of ABA Holding – Mr. Mohammad Imran said: “We are excited to open our new Service Center and serve the people of Qatar better. At iSpot, all the repairs are done 100% as per Apple standards and we aim for 100% customer satisfaction. Our all technicians are Apple-certified and look forward to serving all Apple product users.”

iSpot store timings:

9am till 10pm – Sunday, Monday, Tuesday & Wednesday
9am to 11pm – Thursday, Friday & Saturday.

 

Dohatna Innovative Distribution inaugurates Qatar’s 5th Samsung outlet at Landmark Mall

 

Expanding the presence of Samsung Electronics outlets in Qatar, Ali Bin Ali Holding’s Dohatna Innovative Distribution has launched the fifth Samsung outlet in Doha. Inaugurated on January 21, 2021, the kiosk is located near gate 6 of the popular Landmark Mall and is strategically placed near Carrefour hypermarket.

The new outlet has the full brand line-up of Samsung mobile phones, tablets and accessories and is sure to become a favorite among Samsung loyalists. On the occasion of the launch, the new Samsung Electronics outlet will be offering some exclusive promotions on Samsung mobile, tablets and accessories from January 21 to 31, 2021.

Present at the opening were Ali Bin Ali Holding’s Group Chief Financial Officer Mr. Iftekhar Ahmad, General Manager of Dohatna Innovative Distribution Mr. Mohammed Imran, Division Manager – Samsung Products Mr. Deepak Jayaram and Finance Manager – Dohatna Innovative Distribution Mr. Azhar Baksh.

Speaking about the new venture, Mr. Imran said: “Dohatna Innovative Distribution has been for long the official partner of Samsung Electronics in Qatar and the latest outlet marks a new milestone in escalating our collaboration in Qatar. Samsung offers some of the best digital solutions in the market and we are glad that we play the medium to reach that to the people of Qatar. The launch of this new outlet reinforces that mission and I am sure it will be a welcome addition to the Samsung outlet chain in the country.”

 

 

Dohatna Innovative Distribution announces launch of ‘Samsung Travel Companion’ Program in Qatar

Ali Bin Ali Holding’s Dohatna Innovative Distribution, the official partner of Samsung Electronics, On December 10, 2019 announced the launch of ‘Samsung Travel Companion’ program. Exclusive for travelers with Galaxy smartphones, the program will be live at the Qatar Duty Free Samsung Brand Shop located at the departure terminal within Hamad International Airport from December 12, 2019 to February 12, 2020.

Travelers with Samsung Galaxy smartphones will benefit from various services offered as part of the program at the Samsung Brand Shop – including support with software update, data transfer and general consultation about their device. While program is live, customers and program participants will be offered a travel pouch as a gift.

Commenting on the Program, General Manager of Dohatna Innovative Distribution Mr. Mohammad Imran said: “With the holiday season coming up, it is a very strategic decision to launch the Samsung Travel Companion program. This is a new level of reaching out to the customers and catering to their needs. Dohatna Innovative Distribution is glad to partner with Samsung in launching this program.”

Mr. Kiran Kumar Tewari, Head of Customer Service Group at Samsung Gulf Electronics, said: “We believe that customers’ satisfaction plays a vital role, not just in retaining our loyal customers but also in attracting new ones through positive feedback and strong customer service portfolios. We are constantly finding ways to enhance our services by understanding our customers’ needs and wants. As the leader in the technology industry, we strive to offer excellence in customer service.”

For more details of this program please contact Samsung on 800-2255