In yet another honor for Ali Bin Ali (ABA) Holding, Ali Bin Ali International Travel & Tourism was awarded the ISO 9001:2015 certification, an internationally recognized standard that ensures that ABA Travel services meet the needs of clients through an effective quality management system.
ABA’s Travel Division was awarded the prestigious certification by Trans Continental Certification Pvt. Ltd, accredited by United Accreditation Foundation (UAF), USA. The well-earned honor was based on a detailed audit of quality management systems, process and procedures.
The ISO certification was awarded after inspecting and testing ABA Travel’s travel management system and operations, from customer enquiry to product and service delivery, on various parameters and specifications.
On September 26, 2018, at a small event organized at the ABA Travel main office in Al Sadd, the certificate was handed over to ABA International Travel & Tourism General Manager Mr. Saeed Al Hajri. Also present at the event was Mr. Chandana De’Silva, Mr. Henry George, Mr. Azhar Baksh, Mr. Suneth Peiris and Mr. Ahmad Yusoof.
Reacting to the recognition, Mr. Al Hajri said: “Ali Bin Ali International Travel & Tourism is proud to have been awarded the ISO 9001 certification. Our decision to work towards ISO 9001:2015 accreditation demonstrates our commitment to providing high-quality and consistent service to our clients and our ongoing investment in technology, development and processes and procedures.
“We can proudly state that our successful certification is testament to the positive engagement of colleagues at all levels, and demonstrates a clear desire as one team to embrace the standard as a fundamental element of our growth and customer focus strategy. We would like to take this opportunity to express our sincere thanks for your continued commitment and loyalty.”